Delivery & returns

Shipping to France, EU & International 🚚

Tracked shipping · Secure payment · 14-day right of withdrawal

⏱️ Lead times

Preparation within 24-48 hours, then 5 to 8 working days in France. Allow a little more for the EU and international.

🌍 Zones & costs

France, European Union and International. Costs depend on the destination and are displayed at checkout.

🔍 Tracking

An email with a tracking number will be sent to you as soon as your order is shipped. Track your package at any time on our Order Tracking page.

↩️ 14-day returns

14-day right of withdrawal to return an unused item, in its original packaging.

🌍 Orders outside the EU (USA & International)

For deliveries outside the European Union, no French VAT is applied. However, any customs duties and import taxes of the destination country remain the responsibility of the customer and may be collected by the carrier upon delivery. Lead times may be slightly longer due to customs formalities.

How to return an item?

  1. Contact us via the Contact page, providing your order number.
  2. We will send you the procedure to follow.
  3. Return the item in its original condition (return shipping costs are your responsibility, except for defective products).
  4. You will be refunded within a few days of receipt. 💛