Privacy Policy

This policy describes how Patoune (Adam Zemmouri, sole proprietorship) collects and processes your personal data, in accordance with Regulation (EU) 2016/679 (GDPR).

Data Controller

Adam Zemmouri – 25 Avenue Soutine, 28300 Lèves – lumea282@gmail.com.

Data Collected

We collect the data you provide to us: name, surname, email address, postal address, telephone number, order and payment information (banking data is not retained by us; it is processed by our payment providers).

Purposes

Your data is used to: process and deliver your orders, manage customer service, send you (with your consent) our marketing communications, and comply with our legal and accounting obligations.

Legal Basis

Contract performance (orders), consent (newsletter), legal obligation (invoicing), and legitimate interest (service improvement).

Retention Period

Order data is retained for the time necessary for processing, then archived in accordance with legal obligations (notably 10 years for accounting documents). Marketing data is retained until you unsubscribe.

Recipients and Subcontractors

Your data may be shared with our service providers: the Shopify platform (store hosting and management), payment providers, and carriers, solely for the purpose of fulfilling your orders.

Cookies

The site uses cookies necessary for its operation, as well as audience measurement cookies and, where applicable, marketing cookies. You can manage your preferences via the consent banner.

Your Rights

You have the right to access, rectify, erase, object to, restrict, and port your data. To exercise these rights, please write to us at lumea282@gmail.com. You can also lodge a complaint with the CNIL (www.cnil.fr).